7 general skills or competencies (Job family competencies) for Traffic/Rate Analyst II
Skill definition-Executing efficient logistics processes and leveraging automation tools to ensure the products reach out to the end customers.
Level 1 Behaviors
(General Familiarity)
Explains the importance of delivery management in retaining customers and boosting profitability.
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Level 2 Behaviors
(Light Experience)
Identifies and reports delivery discrepancies and scheduling issues to senior management.
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Level 3 Behaviors
(Moderate Experience)
Utilizes control systems to ensure and maintain efficient service and product delivery.
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Level 4 Behaviors
(Extensive Experience)
Reviews customer feedback and complaints to improve our current logistical methods and procedures.
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Level 5 Behaviors
(Mastery)
Leads the automation of existing delivery processes to maximize our customer retention and profitability.
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Skill definition-Organizing, assigning, coordinating, and monitoring deliveries to reduce delays and improve service efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the importance of inventory and warehouse management in dispatch operations.
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Level 2 Behaviors
(Light Experience)
Gathers and prepares necessary resources for the execution of dispatch operations.
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Level 3 Behaviors
(Moderate Experience)
Reviews dispatch orders and schedules to ensure accurate and timely delivery.
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Level 4 Behaviors
(Extensive Experience)
Monitors and assigns dispatch work orders to employees to improve our operational productivity.
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Level 5 Behaviors
(Mastery)
Generates and implements dispatch support strategies to meet or exceed our expected service levels.
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7 soft skills or competencies (core competencies) for Traffic/Rate Analyst II
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to simplify the information-gathering process.
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Skill definition-Gathering, outlining, evaluating, and interpreting data to develop and implement informed, tactical business decisions in the face of uncertainty.
Level 1 Behaviors
(General Familiarity)
Cites the significance of business statistics in determining customer trends and variations.
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Level 2 Behaviors
(Light Experience)
Assists in gathering, recording, and analyzing a variety of statistical data.
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Level 3 Behaviors
(Moderate Experience)
Assesses raw data to help make informed conclusions from the information gathered.
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Level 4 Behaviors
(Extensive Experience)
Consults and coaches others on sampling approaches and associated statistical significance.
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Level 5 Behaviors
(Mastery)
Creates data visualizations to put data into a format that's easier to understand.
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Summary of Traffic/Rate Analyst II skills and competencies
There are 0 hard skills for Traffic/Rate Analyst II.
7 general skills for Traffic/Rate Analyst II, Delivery Management, Dispatch Operations, DOT Compliance, etc.
7 soft skills for Traffic/Rate Analyst II, Gathering Information, Business Statistics, Financial Acumen, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic/Rate Analyst II, he or she needs to be proficient in Gathering Information, be proficient in Business Statistics, and be proficient in Financial Acumen.